Services - Network Maintenance and Support
What is Managed Services ?
Managed Services is the easiest and most cost effective way to ensure regular
on-going PC and Network support and maintenance.
Managed Services offers both Proactive and Reactive services assuring you of
timely support when you need it.
should use Managed Services ?
Managed Services has been developed specially for small companies who rely on
their computer systems, but want cost effective and flexible support.
the main benefits of Managed Services ?
System Performance, Reliability & Security.
defined IT budget.
budget, pay monthly
management and quality technical support.
alternative to employing a full time IT professional.
On-site / Telephone Support Service.
Site Documentation Kit.
network maintenance program
support with your own personal engineer
The program includes:
inspection & reporting.
administration & documentation.
emergency call out.
network status report.
By concentrating on 5 key areas,
our comprehensive network support program leaves no area of your network
We produce a schedule for required network maintenance tasks which may be
carried out on a daily, weekly, monthly, quarterly, biannual or annual basis.
General administration, desktop support and emergency call outs are also
Our annual network support
service is easy to use, budget and track. One service now covers both proactive
and reactive support of your network for the whole year.
Billing is offered monthly, and you receive a regular monthly report
highlighting work carried out, problem areas requiring attention and general
condition of the network.
Managed Services used ?
Based on a 12 month agreement, Managed Services is made up of both scheduled
Proactive network maintenance and Reactive services available for on-site,
remote dial-in and telephone support when you need it.